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Placing Your First Order

Placing an order with is easy. There's no need to create an account first. You automatically create an account when you place your first order online or order directly without registrating first. Here are the steps you need to follow to place an order. If you have any problems when following these steps, please contact us
1.     Find the Items You Want
2.     Add the Items to Your Shopping Cart
Proceed to Checkout
4.     Opt between Purchase Without Registering, Log In if you already have an Account or Creating a New Account 
5.     Enter a Billing and Shipping Address
6.     Provide Payment Information
Review and Submit Your Order
1.- Find the Items You Want
First you will need to browse or search for the items you would like to order. Keyword search boxes is located on nearly every page of our store at the top left above the categories tree.  When you find an item that interests you, click the title or name of the item to see its product detail page. Here you will find more information about the item. Then choose Size and packaging unit, as prices differ for colour, size and packaging unit.

2.- Add the Items to Your Shopping Cart

If you want to order an item from, click the "Add to Cart" button on the item's product detail page. Once you've added an item to your Shopping Cart, keep searching or browsing until your cart contains all of the items you want to order. You can access the contents of your Shopping Cart at any time by clicking the  "cart" button at the top right of every page of our website.

3.- Proceed to Checkout by clicking "display cart" 

Take a moment to review all of the items you've placed in your Shopping Cart. If you decide that you want to buy a bigger quantity of the sellected item, just enter the new quantity and click the "update" button next to the article title.  If you decide that you don't want to purchase a particular item right away, click the "remove" button next to the item title.
If you still want to buy some other items click "continue shopping" to return to browse for the items you're still missing and add them to cart. 
When you're ready to place an order for everything in the shopping cart, proceed to checkout by clicking "continue to next step" button. You will be taken to the second page of the order form. 
If at any point you encounter difficulty or receive an error message, please contact us.
4.- Choose between the followign 3 options
option 1.Purchase without registering
(I do not want to create a customer account.)
option 2. I am already a customer
Please log in using your eMail address or customer number and your password.
option 3.Open personal customer account.

A customer account with modastrass has many advantages:
- Administration of your address data
- Possibility to check the status of your orders
- Order history
- Personal Wish List
- Personal Gift Registry
- Newsletter subscription
- Special offers and discounts
5.- Provide a Billing and Shipping Address
Tell us where you would like to ship your order. In case you do make a payment with your credit card remember to enter your all your billing information exactly as stated in your credit card statement.

6. Provide Payment Information and a Password

Next, let us know how you would like to pay for your order. We accept Visa, Delta, Visa Electron, MasterCard, Eurocard, American Express, Maestro, Solo, Paypal and Bank Wire. If you're paying with a credit card, enter the number without spaces or dashes.
In case you pay with paypal, your will be securely redirected to the site for you to log in there into  your paypal account and complete the paypal payment. 


Choose a password for your modastrass account so that when you come back to in the future, you can use the same shipping address and method of payment you provided during this first order. You will also be able to use your password to make changes to your account information. Make sure to choose something you will remember the next time you want to place an order. Passwords should be 4 to 8 characters long and can contain any combination of letters or numbers.

7. Review and Submit Your Order
Check the accuracy all of the information you provided and make any necessary adjustments. When you are ready, click the "submit Your Order" button to submit your order. Once you place your order you will see the following message "Thank you for shopping with modastrass". Later you'll receive an order confirmation e-mail. We will send you another e-mail message at the time of shipment.
You can also send your order VIA FAX
Austria: Fax: +43 3867 2003499